Custom Travel Mugs Vancouver
Custom Travel Mugs FAQ’s
What format do you need my logo in for my custom travel mugs?
For your custom travel mugs, we need your logo in vectors/outlines in an AI or EPS file. Your graphic designer who created the logo should have it in this format, but if they don’t, our designer can typically re-draw it for about $30.
How long does production take for my custom travel mugs?
The lead time will be 2-3 weeks from the date of artwork approval, plus shipping time from us to you.
Can I see a sample before I purchase custom travel mugs from you?
Yes, we can send a sample for your review so that you can see our quality in person. We charge the wholesale price of the product plus shipping.
If I decide to move forward with an order of custom travel mugs, what is your process and payment terms?
Our process is we require a 50% deposit up front, with the balance due upon receipt of the product. Once we receive the deposit, we’ll provide a digital proof of the umbrella for your approval before we produce them.
Can I get a mockup of the travel mug with my logo before I commit to the order?
Since we pay our graphic designer for his time, we ask for a commitment to the order (50% deposit) of custom travel mugs before we engage him. We can provide you with a sample of what a mockup will look like so you can get an idea before you commit.
Why should I purchase our custom travel mugs from you?
Here are the reasons we believe we are the best option for custom travel mugs in Canada:
Quality: We manufacture our own exclusive line of travel mugs to ensure we have complete control of the materials and workmanship.
Affordability: We sell our products direct to you (no middleman/distributor) so we can offer affordable prices without sacrificing quality.
Canadian: We are proudly a Canadian owned and operated company, and our products ship from within Canada, reducing additional duties and shipping costs.
Why are custom travel mugs a great gift idea for Canadian companies?
Custom travel mugs are a unique idea for employee gifts and customer gifts. Since most Canadians use insulated travel mugs, it is a useful and welcome gift item and your customer or employee will be reminded of your company every time they use it.